Dr. Carol Fleming's book "It's The Way You Say It" is the  first comprehensive guide for speech and voice improvement. As you communicate with people, they come to know you both as an individual and a professional person.  The only way people can sense your intelligence and professionalism is through the effectiveness of your communication: what they hear you say, the attitude that is perceived, and the very sound of your voice. What Jay Conner, California is saying about   "It's The Way You Say It" Dr. Fleming’s book is a revelation. What she does is so far beyond what you think of as speech therapy as to be a whole ‘nother world.  She acts like a Minister of Communication, in the religious, not the governmental sense of the word. In this book she shows you how to present yourself, to show yourself off to best advantage.  Her book is concise, direct and to the point, with lots of personal stories from her experience to make a lively reading experience. Tight, spare and engaging, with useful stories and clear instructions. For more information about Dr. Fleming's products or services, contact her at telephone number 415.391.9179 or query@speechtraining.com





The Freedom of Speech

December 27th, 2011

What do I hope for? If not a cure, then a remission. And what do I want back? In the most beautiful apposition of two of the simplest words in our language: the freedom of speech

Amazing Grace

December 19th, 2011

What you say, how you say it and how you look when you say it. What is the first thing out of your mouth? What do you tell me repeatedly? At what point does anger creep into your voice? When does your voice wax and wane? How many bitter complaints come pouring out? Whose opinion really matters to you? When do your eyes glisten?

The Artists

December 15th, 2011

You’ve all heard of the importance of nonverbal communication. But have you ever wondered if it is all that it’s cracked up to be? Let me give you the evidence shown in the new film, The Artist.

It is a ‘silent movie’ that allows you to experience how much meaning – both broad and subltle -there is to be had without words.
Oh sure, from time to time, they throw a pinch of dialogue on the screen, but the meat of the movie is in the expressions, the context, the attitudes and movements that need no language to tell us what is going on.

Kindly speech

November 22nd, 2011

This story takes place in a lovely care-taking facility that anyone would like to have as their residence when they age and become dependent.

The little old lady in a pink chenille robe stood in the hallway of the nursing home. Her face twisted in anguish as she proclaimed to the attendant, “Somebody stole my glasses! They were right there and somebody just took them!”

What did the attendant say?

Finding the sound of your voice

November 7th, 2011

Everybody has a musical instrument and it doesn’t cost a thing.  It is your voice. Nothing on earth matches it for range, power, variety, and expressiveness. You undoubtedly use it for speaking, but are you singing?  You should be.  We live in a sonorous universe, all matter vibrates, and all creatures sing their songs. How [...]

Playing the Game of Conversation

November 3rd, 2011

Managing graceful small talk appears to be a difficult challenge for many of us. Do take comfort in knowing that there are things to know and do that will be of enormous help in dealing with small talk.

Steve Jobs also gave a speech

October 20th, 2011

Speaking of Steve Jobs, as we all are, I want to draw your attention away from his colossal achievements in digital communications to his legacy in verbal communication.  Rather than tell you about it, I ask you to read or listen to Steve Jobs’ 2005 Stanford commencement address Then I suggest you scroll around and [...]

The advantages of a sexy voice

September 27th, 2011

Let’s say you are the biggest bullfrog in the pond. .. Because you are the largest frog your voice (croak, mating call) will have a lower pitch than that of the other males. You will croak to let the lady frogs know where you are and they will be driven mad with desire by the sound of your deep froggy voice. The lady frogs will make their way to you, for clearly, you are the alpha male in this pond.

How I Listen to The Sound of Your Voice

August 9th, 2011

As you come in the door, I try to become a ‘blank slate’ on which you write your presence. I try, knowing I will never be completely neutral, but I will try to observe with the kindest part of my self. If there is something that keeps nagging at me, I assume it will catch the attention of others and distract from the communication relationship. I will have to address the topic. What I observe are all the things that you can see in other people, what the person is trying to see in the mirror, and what they don’t know they are doing when they talk. So I see the nervous gestures, the unconscious habits.

Getting to Know the Sound of Your Voice

August 4th, 2011

My offer: Do this exercise and write a short report on your communication behavior as you observed it on the recording. Send your report to me. (I can’t wait to read it!) I will write a blog about your findings. You can stay anonymous in the blog posting, should that be your choice. And I will send you a copy of my book, It’s the Way You Say It: Becoming Articulate, Well-spoken and Clear. Deal? I look forward to hearing from you.

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