The Freedom of Speech
December 27, 2011 by Admin · Leave a Comment
Christopher Hitchens, the iconoclastic journalist, died of esophageal cancer this December 17. With the death of this man, we have lost a great voice indeed. Here are some words he wrote for us in the June issue of Vanity Fair. Their salience for me will be apparent; I hope they speak to you, too.
In the medical literature, the vocal “cord” is a mere “fold,” a piece of gristle that strives to reach out and touch its twin, thus producing the possibility of sound effects. But I feel that there must be a deep relationship with the word “chord”: the resonant vibration that can stir memory, produce music, evoke love, bring tears, move crowds to pity and mobs to passion.
We may not be, as we used to boast, the only animals capable of speech. But we are the only ones who can deploy vocal communication for sheer pleasure and recreation, combining it with our two other boasts of reason and humor to produce higher syntheses. To lose this ability is to be deprived of an entire range of faculty: it is assuredly to die more than a little.
My chief consolation in this year of living dyingly has been the presence of friends. I can’t eat or drink for pleasure anymore, so when they offer to come it’s only for the blessed chance to talk. Some of these comrades can easily fill a hall with paying customers avid to hear them: they are talkers with whom it’s a privilege just to keep up. Now at least I can do the listening for free.
Can they come and see me? Yes, but only in a way. So now every day I go to a waiting room, and watch the awful news from Japan on cable TV (often closed-captioned, just to torture myself) and wait impatiently for a high dose of protons to be fired into my body at two-thirds the speed of light.
What do I hope for? If not a cure, then a remission. And what do I want back? In the most beautiful apposition of two of the simplest words in our language: the freedom of speech.
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This comes with my wishes for the happiest of New Years. Do talk, and sing, debate and laugh,
and yes, protest. Use your precious voice while you have it.
If you want to learn more about how Dr. Fleming can help you improve your communication skills, please call her at telephone 415.391.9179 or send her an email at query@speechtraining.com
Carol Fleming, Ph.D., is the author of “It’s the Way You Say It”! Becoming Articulate, Well-spoken and Clear. A comprehensive guide to vocal development and improvement of communication skills.
Amazing Grace
December 19, 2011 by Admin · Leave a Comment
Twas Grace that taught my heart to hear…
I know! I know…now. I guess I wasn’t paying enough attention when the second verse of “Amazing Grace” rolled through my life. When I checked the lyrics of the song, before writing this, I found that out that Grace was to teach my heart to fear.
It didn’t work that way for me. Thank heavens.
While it is true that people come to me to learn about communication improvement, to get my opinion about something to do with their speech, voice or language, and to receive information and guidance, it is also true that they come to me to be heard; to have someone truly set aside all distractions, pre-judging, even focus, just to listen to the sound of their voice and receive them as wholly (perhaps holy) as possible.
What you say, how you say it and how you look when you say it. What is the first thing out of your mouth? What do you tell me repeatedly? At what point does anger creep into your voice? When does your voice wax and wane? How many bitter complaints come pouring out? Whose opinion really matters to you? When do your eyes glisten?
You have taught me to finally shut-up and let your presence register on me as deeply as possible. You have taught me that you cannot learn from me unless I have deeply listened to you first.
When you have run out of things to tell me, I will usually give you feedback on what I have just heard from you. If you are like most people, you will say, “You have hit the nail on the head!! How did you know!!” And I will have to answer, “Because you just told me.”
This is indeed an Amazing Grace that taught my heart to hear.
If you want to learn more about how Dr. Fleming can help you improve your communication skills, please call her at telephone 415.391.9179 or send her an email at query@speechtraining.com
Carol Fleming, Ph.D., is the author of “It’s the Way You Say It”! Becoming Articulate, Well-spoken and Clear. A comprehensive guide to vocal development and improvement of communication skills.
Kindly speech
November 22, 2011 by Admin · Leave a Comment
This story takes place in a lovely care-taking facility that anyone would like to have as their residence when they age and become dependent.
The little old lady in a pink chenille robe stood in the hallway of the nursing home. Her face twisted in anguish as she proclaimed to the attendant, “Somebody stole my glasses! They were right there and somebody just took them!”
What did the attendant say?
How about
Mrs Simmons! You are always putting them down somewhere and then you forget and walk off. You’ve got to be more careful!
Or
Have you looked in your pockets? Did you check your bed stand? How about the bathroom? Are you sure they aren’t on your television table?
Or
Now who’d want to go and steal your glasses anyway?! Nobody’s going to do that. You just left them where and forgot! You shouldn’t be charging people with stealing when it your own darn fault in the first place.
Did she say any of these statements?
No.
She said,
“I think that’s just terrible. I’m going to look into this and find out just who did that! Now let me take you down to dinner and we’ll get this straightened out. Don’t you worry about a thing. We’ll get those glasses back!”
We all know that Mrs. Simmons glasses were not stolen but were probably nestled under her newspaper, or bed. But Mrs. Simmons didn’t need a lecture, a scolding or the third degree. A little kindness and soothing was just the thing to solve her distress. Mrs. Simmons was not aware that a sweet kindness was bestowed on her. But I was. And now you are. Sometimes we don’t need to fix something as much as we need to understand someone.
If you want to learn more about how Dr. Fleming can help you improve your communication skills, please call her at telephone 415.391.9179 or send her an email at query@speechtraining.com
Carol Fleming, Ph.D., is the author of “It’s the Way You Say It”! Becoming Articulate, Well-spoken and Clear. A comprehensive guide to vocal development and improvement of communication skills.
Playing the Game of Conversation
November 3, 2011 by Admin · Leave a Comment
Managing graceful small talk appears to be a difficult challenge for many of us. Do take comfort in knowing that there are things to know and do that will be of enormous help in dealing with small talk.
One such tip is the concept of ‘turn taking’ in conversation. First let’s look at how this can go wrong:
- One person starts talking and never gives up the floor; a long story, a monologue ensues, requiring no interaction. This feels really good to the speaker and really boring to the listener.
- One person smiles and nods and asks more questions of the other (like the person above) but never really makes a contribution to the conversation. They are cheer-leaders, not players.
Two sides of the same coin, wouldn’t you say?
The solution: think of any conversation as having a format like ping-pong or tennis. There is a back-and-forthing to make a game actually happen. You hog the ball, there is no action. And there is no fun if you let every shot go by without a return.
So:
- Always strive to pass the ball (topic) to the other person by asking a question
- Avoid long stories
- Understand that putting your two cents in is a conversational obligation
- Treat other people attempts to converse with respect and encouragement
Back and forth it must go; it is an ”inter-action”.
Speak up, – but not too much!
If you want to learn more about how Dr. Fleming can help you improve your communication skills, please call her at telephone 415.391.9179 or send her an email at query@speechtraining.com
Carol Fleming, Ph.D., is the author of “It’s the Way You Say It”! Becoming Articulate, Well-spoken and Clear. A comprehensive guide to vocal development and improvement of communication skills.
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